– This is a remote engineering service that will be provided by a Hanwha Techwin B2B security division trained personnel for our STEP dealers to help configure or train on product including cameras, recorders and software. A reliable phone connection and internet connection (for a connection to the surveillance system via a remote desktop software) is required to be provided by the STEP partner. This SKU is for one day. If multiple days are needed please reflect that by increasing the QTY of the SKU.