Award-winning Cisco SMARTnet® Service is designed for businesses of any size that have complex network needs and an expert IT staff that needs direct, anytime access to Cisco expertise and resources. IT departments are under intense pressure to resolve network issues before they adversely affect business operations. Cisco SMARTnet Service offers rapid problem resolution and improved operational effi ciency through a combination of expert troubleshooting assistance, online tools, and flexible device coverage options, providing you with greater network availability while reducing operating costs. – SNTC-24X7X4 Cisco ENCS 5408 (8-core Intel, 16G DRAM)