NOMADIX HOTEL PORTAL

Reliable Internet Connectivity and End-to-End Branded Experience for Hotel Guests

When staying at a hotel for work, leisure or out of necessity, having a fast and secure internet connection is essential. Those in hospitality recognize this as the number one driver in positive guest

satisfaction scores, and being able to authenticate quickly without needing help from the front desk is key. Powered by the Nomadix Cloud[tm], the Hotel Portal provides a complete solution for properties and managed service providers (MSPs) that can be branded with the same look and feel as other MSP solutions or the hotel’s brand.

GUEST ON-BOARDING

This service provides the landing pages for guest internet enrollment and access. These pages can be designed to align with the brand guidelines of each hotel. The service can be rolled out chain-wide with minimal management.

AUTHENTICATION

In addition to branding and customized user authentication flows, this solution supports all combinations of access plans – free, paid, loyalty program tiers, time periods and more. The Hotel Portal also supports a full range of authentication methods including integration with loyalty programs and social media, MAC authentication, PMS, Passport (previously Hotspot 2.0), SMS, vouchers, and reward codes.

BANDWIDTH MANAGEMENT

Guest internet usage has continued to increase and patterns of usage have changed. Paired with a Nomadix gateway and enabled by Nomadix’s patented technology, the Hotel Portal provides bandwidth management to ensure appropriate internet allocation and increased guest satisfaction scores. The solution prioritizes bandwidth between different classes of users such as high-paying conference groups and free users in the lobby. Both users get highly reliable bandwidth that is allocated appropriately. If the property has bandwidth available that isn’t currently being used, it can be distributed to offer higher levels beyond the standard, simple bandwidth caps.