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From personalization to durability, these are the features that make touchscreens engaging, accessible, and effective.
Touchscreens may seem like a function of our modern age, but they have actually been around for decades. In fact, the first touchscreen was invented in 1965 by Eric Arthur Johnson, who wanted to create a technological solution for air traffic control. Despite their surprisingly lengthy history, touchscreens are on the rise and are more normalized in everyday life than ever. This is largely the result of smartphones (according to a recent Pew Research survey, 81% of Americans own one). Touchscreens are appealing to humans because they eliminate the middleman between the screen and the user. Touchscreens cut out the mouse or the cursor, making the process of receiving and interacting with digital information more efficient. As a result of their appeal, touchscreens are popular both socially and in business settings, tablets are deployed in retail spaces, self-checkout screens are common at grocery stores, and touch kiosks stand in shopping malls and other large areas to assist with navigation. With so many touchscreens available, any business or organization that is considering using one must ask a key question: What makes a touchscreen effective? Ultimately, it comes down to personalization, accessibility, ease of use, and engagement, but we will discuss those traits in more concrete terms below. In general, a touchscreen must have these seven features:- Built for its environment
- Built for the people who use it
- Outfitted with haptics
- Designed with cleanliness in mind
- Pressure sensitivity
- Designed to recognize finger commands
- Prioritize accessibility
